At 988com, responsible gaming is not just a policy — it is a core part of how we operate. We believe every Pakistani player deserves a safe, fair, and enjoyable online gaming experience. Our platform provides practical tools, clear limits, and straightforward support to help you stay in charge of your play at all times.
988com strictly enforces the minimum age requirement of 21 years. All accounts are subject to full CNIC-based KYC verification before any withdrawals are processed. Underage gambling is illegal and we take this obligation seriously.
Responsible gaming at 988com is built on six core pillars. Each one is designed to give Pakistani players genuine, practical control over their gaming activity — not just words on a page.
Every 988com account must pass a full CNIC-based identity and age verification before withdrawals are enabled. We do not allow players under 21 to register, deposit, or access any game on the platform. Our KYC process is thorough, mandatory, and non-negotiable.
Set daily, weekly, or monthly PKR deposit limits directly from your 988com account dashboard. Loss limits are also available so you can cap how much you lose in any given period. Limit reductions take effect immediately; increases require a 24-hour cooling-off period.
Use our built-in session timer to set a maximum play duration per visit. Once your session limit is reached, you will be automatically logged out. You can also enable reality-check pop-ups that remind you how long you have been playing at regular intervals you choose.
Need a short break from 988com? Activate a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During a cool-off, your account is fully inaccessible — you cannot log in, deposit, or place bets. This feature is available instantly through your account settings or via live chat.
If you need a longer break, 988com's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. Once self-exclusion is activated, it cannot be reversed during the exclusion period. We will also suppress all marketing communications to your mobile and email during this time.
Our dedicated responsible gaming support team is available around the clock via live chat. Whether you need help setting limits, activating self-exclusion, or simply want to talk through your concerns, our trained support staff will assist you promptly — day or night, across Pakistan.
988com gives every registered Pakistani player direct access to a comprehensive set of responsible gaming controls. These are not hidden away in fine print — they are built directly into your account dashboard and accessible with just a few clicks. Here is a breakdown of each tool and how it works in practice.
All responsible gaming tools on 988com are free, immediate (for restrictions), and do not require speaking to a manager or waiting for approval. You are always in control.
Important: If you have self-excluded and attempt to open a new 988com account, our systems will detect this and the new account will be closed immediately. Do not attempt to circumvent self-exclusion — seek support instead.
Set a maximum PKR deposit amount per day, week, or month. You choose the figure. Changes that reduce your limit apply in real time. Requests to increase your limit are subject to a mandatory 24-hour reflection period before they take effect.
Define the maximum amount in PKR you are willing to lose across any given time window. Once your loss limit is reached, your account will prevent further bets until the period resets. A critical safety net for high-volume players.
Configure maximum session durations so that the platform automatically logs you out after a set period of continuous play. Reality-check alerts can also be enabled to notify you every 30, 60, or 90 minutes of play time.
Take a structured break of 1 day, 2 days, 1 week, or 4 weeks. Your account is fully suspended during this window. No deposits, no bets, no logins. The cool-off cannot be lifted early once activated — this is by design.
For serious concerns, request a minimum 6-month or permanent self-exclusion. Your account will be closed, all marketing stopped, and re-registration blocked. This is the most powerful responsible gaming tool we offer.
Review your full transaction and gaming history at any time from your 988com account. Seeing your real data — deposits, losses, session lengths — is one of the most effective ways to stay honest with yourself about your play habits.
The following table outlines how deposit limits work across 988com's supported Pakistani payment methods. All limits are set by you — these are examples only. Your actual limit is whatever you choose.
Limit reductions are always immediate. Limit increases require a 24-hour cooling-off period to take effect. Contact 24/7 live chat to set or change any limit.
Problem gambling can develop gradually and is often hard to recognise from the inside. At 988com, we want Pakistani players to be fully informed. If you recognise any of the following patterns in your own behaviour — or in someone close to you — it may be time to take a step back and use one of our responsible gaming tools, or seek professional support.
Recognising the problem early is the single most important step. There is absolutely no shame in reaching out — our 988com support team handles these conversations with full confidentiality and without judgment. Players in Karachi, Lahore, Islamabad, and across Pakistan can access our live chat around the clock.
Spending more money on gambling than you originally planned or can afford to lose.
Chasing losses — placing more bets in an attempt to recover money you have already lost.
Feeling restless, irritable, or anxious when you are not gambling or when you try to reduce your play.
Lying to family members or friends about the amount of time or money you spend on gambling.
Borrowing money, selling possessions, or using savings intended for bills or family expenses to fund gambling.
Neglecting work, studies, or family responsibilities because of time spent on gambling platforms.
Using gambling as a way to escape from stress, depression, or personal difficulties rather than for entertainment.
Finding it difficult or impossible to stop gambling even when you genuinely want to take a break.
Honest self-reflection is one of the most powerful tools available to any player. Read through the following questions carefully and answer them honestly. If you answer "yes" to two or more, we strongly encourage you to speak with our 988com responsible gaming support team or contact a professional support organisation.
Have you ever gambled with money that was set aside for essential expenses such as rent, groceries, school fees, or utility bills for your household in Pakistan?
Have you ever found yourself spending significantly more time on 988com or other gaming platforms than you initially intended when you sat down to play?
Have you ever felt a strong urge to return to gambling immediately after a losing session in order to win back what you lost?
Has anyone close to you — a spouse, parent, sibling, or close friend — expressed concern about how much time or money you spend on online gaming?
Have you ever tried to cut back or stop gambling entirely and found it harder than expected, or felt anxious and irritable when you were not able to play?
Do you find yourself thinking about gambling frequently during your daily routine — at work, during family time, or while trying to sleep?
Two or more "yes" answers suggest gambling may be having a negative impact on your life. This is not something to be ashamed of — problem gambling is a recognised condition with effective support available. Contact the 988com responsible gaming team via 24/7 live chat for confidential assistance.
Self-exclusion is our most robust responsible gaming tool. Once activated, your 988com account will be completely locked for the duration you choose — a minimum of 6 months, or permanently. All marketing communications, promotional SMS messages, and bonus notifications will be stopped immediately. The process is straightforward and takes less than five minutes.
Access your 988com account via the login page. Navigate to Account Settings and locate the Responsible Gaming section in the main menu.
Choose the self-exclusion option and select your desired exclusion period — 6 months, 12 months, 2 years, 5 years, or permanent closure.
For security purposes, you will be asked to confirm your identity using your registered mobile number or CNIC details before the exclusion is activated.
Your account is locked instantly. You will receive a confirmation to your registered email and mobile number. All pending bonuses are forfeited and marketing is stopped.
If you prefer, contact our 24/7 live chat support team directly. Our agents can activate self-exclusion on your behalf within minutes — no forms to fill, no waiting.
988com enforces a strict 21-years-and-above policy. Every single account registration on the 988com platform requires full KYC verification including a valid Pakistani CNIC, which legally confirms both identity and age. No withdrawals are processed without verified KYC. This is not optional — it is mandatory for every player across Pakistan, whether in Karachi, Lahore, Faisalabad, Rawalpindi, or anywhere else.
If you share a device — a smartphone, laptop, or tablet — with younger family members, we strongly recommend taking the following precautions to prevent underage access to online gaming platforms including 988com.
Always use a PIN, fingerprint, or face recognition lock on any device you use to access 988com. Do not share your device passcode with children or teenagers.
Do not save your 988com username or password in any browser on a shared device. Always log out completely after each session.
If you believe someone under 21 has accessed or registered on 988com, report it immediately via our 24/7 live chat. We will investigate and act within 24 hours.
Gambling should always be entertainment — never a financial solution. If you feel your gaming is getting out of hand, use our self-exclusion tools, contact our responsible gaming team, or explore the 988com platform's full suite of player protection features.